Coming from BackThen?

If you're a BackThen user and want to know all about Huply, you've come to the right place. Click on any of the questions below to find out more.

What is Huply?

Do I need to create a new account to sign-in to Huply?

Why do I need two separate apps?

How do I ensure BackThen and Huply work together?

I’ve already created a timeline for my pet in BackThen, how do I move it to Huply?

How do I switch between apps?

Can I add photos to my pets' timeline and my childrens' timeline at the same time?

Does my BackThen subscription cover Huply too?

How do I create a pet 'Record'?

How do I use tags in the 'Records' section?

Are pet records private?

Why have you moved into the pet world?

I don’t have a pet, what else are you planning?


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If the guides on this page do not answer your questions, please visit the Support Site or email us at support@huply.com